Public Cruise FAQ
Are alcoholic drinks permitted during a public cruise?
No alcoholic drinks are not permitted during our public cruise events.
Is food permitted on the cruise boat?
Food is permitted on the lower deck dining area during non-catered cruises. Hot food is available for purchase at the concession stand prior to boarding. For Marina menu CLICK HERE. A cash only snack bar is available on the lower deck of the Princess cruist boat. Patrons may also bring a packed lunch, please avoid bringing hard plastic lunch coolers, as they scratch the dining tables. For local restaurants and other things to do in the area CLICK HERE.
Do I have to purchase a ticket for a child under age 5?
Yes! You must purchase a ticket even though the cost is $0. All individuals must have a ticket to ensure we stay under the boat’s maximum capacity.
What if I can't print my tickets?
You can also display your ticket bar codes on your phone to be scanned during boarding. Just click the Print Tickets button in your confirmation email on your phone and the bar codes will pop-up. If you do not have a smartphone you can also bring your Order Number. Your order number can be found listed at the top of your order confirmation email.
When does the boat begin boarding?
The cruise boat starts boarding 45 minutes in advance of cruise departure time.
What time must I arrive?
Please be sure to arrive at least 45 minutes prior to cruise time. This will ensue you are able to secure parking and get down to the marina dock before the cruise sets sail.
Where can I park?
Parking is available along the one way at the Tygart Lake Marina. If parking fills up along the one-way you should park at the upper lot above the large Marina sign. When the Marina parking is full a golf cart shuttle or shuttle van will make rounds to pick guests up. Please call the marina 304-265-3974 if parking is full and you do not see the shuttle making rounds.
Will the cruise boat wait on me if I am running late?
No, the cruise boat has a strict cruise schedule for both public and private cruises.
What happens if I miss the cruise boat?
Tickets are non-refundable. You may redeem your tickets during another similar cruise if seating is available. Re-schedules must be scheduled in advance by contacting the Cruise Line at 304-672-7701.